Cruise Guiding 2012 update

We are pleased to report that Cruise Guide Training is going from strength to strength. 

Our LIVE Training product is being rolled out in several parts of the world from Australia to Europe. Moreover, we are receiving requests from many parts of the world.

Meanwhile Cruise Guide Training Online has proved to be popular and we have been inundated with a steady stream of participating WFTGA affiliated Guides from all corners of the world from Africa to Asia and Europe to the Americas.

Our Cruise Guide Training product will soon be updated to incorporate all key data recorded in 2011. Moreover, we are currently completing an additional River Cruises section and more information on Safety following the tragic incident affecting the Costa Concordia.

All participants that have already completed a Cruise Guide Training course will be entitled to the updated information via an online download. We will inform all former participants by email.

For those that have not already tried Cruise Guide Training Online, our course provides a valuable insight to the Cruise Ship Industry and the WFTGA certificates all successful participants. To register simply click the link below:

Cruise Guide Training Online Registration

Cruise Guide Training Online is LIVE

The President of the World Federation of Tourist Guide Associations (WFTGA), Ros Newlands O.B.E., and the CEO of Progress International Tourism & Business Services Ltd (Progress International), Grant Holmes, would like to take this opportunity to inform all affiliated Tourist Guides that the Cruise Guide Training Online is now LIVE.

The principle objectives of Cruise Guide Training are as follows:

1. To give global access to all WFTGA members to the Cruise Guide Training resources.
2. To empower tourist guides within the cruise ship industry and give them a collective voice.
3. To collaborate and optimise synergy with cruise lines and tour operators within the industry.
4. To eradicate the use of unqualified tourist guides within the cruise ship industry.
5. To support the promotion by tourist guides of the host cruise destination in their role of tourist ambassadors.

To participate all affiliated Tourist Guides need to do is complete the Training Registration form, which is accessible form the above Tab with the same name.

Once registered the course cost 25 euro, which needs to be paid using the PayPal button above right.

The Training Site features 11 comprehensive Modules and is displayed in an attractive Presentation style with an interactive Methodology. All content can be downloaded and printed to keep on file.

The course is followed by an Exam and the pass rate is 70%. All successful participants will receive a Certificate from the WFTGA and Progress International.

Cruise Training in Stirling - Download ready

I would like to take this opportunity to thank all Scottish Tourist Guides that attended the Training recently in Sterling with Mark Kemp Clark.

Your active participation and feedback is most appreciated and as promised please find below a link to download the Training Presentation.

Training Download

Please note that the Presentation is protected and Mark Kemp Clark will inform you of the Password.

Here below are some more pictures to share:

Scottish Tourist Guides take the Cruise Industry seriously

Congratulations are in order to the 12 STGA Tourist Guides for their proactive participation in the recent Cruise Guide Training course held in Stirling, Scotland on Friday 11th of March 2011.

The Training was delivered by the experienced Mary Kemp Clarke (WFTGA Lead Trainer & STGA Trainer) who commented that "all participants responded very positively to the whole day and the contents of the course". Guest Speaker Ann Wilkinson of Cruise Scotland also made an appearance with a stimulating presentation.

The time-table for the 1 day Cruise Guide Training course was as follows:

MODULE 1

0900            INTRODUCTION                           

                    CRUISE INDUSTRY OVERVIEW                   

        WHY PEOPLE CRUISE & CHOOSE A CRUISE               

1030            BREAK     

                    CRUISE PROFILES & PRODUCTS                                     

                    LIFE ONBOARD         

                    CRUISE PRIORITIES                     

                    PARTNERS OF THE VALUE CHAIN                                 

MODULE 2

        GUIDE CODE, DEFINITION & ATTRIBUTES

        CONSOLIDATION 

1230            LUNCH                                                                                                                                                 

1315            ANN WILKINSON – CRUISE SCOTLAND                                                                              

                    PLAN, DISPATCH TRENDS & TRANSLATIONS            

                    SHOPPING STOPS & TIPPING 

1500            BREAK                                                                                                          

                    TOP CRUISE COMPLAINTS & CHALLENGES               

        THE WIDER ROLE OF THE CRUISE GUIDE                    

                    MAKING SUGGESTIONS & GIVING OPTIONS

                    PROMOTIONAL LANGUAGE: POWER MESSAGES                      

                    CONSOLIDATION / DEBRIEF

1630            END     

Clearly Scottish Tourist Guides are taking the Cruise Industry seriously as the Tourist Guides of the Orkney Islands and the Shetland Isles already completed Cruise Guide Training with the Trainer Viola Lier. 

The last Cruise Guide Training took place in Tallin just prior to the WFTGA Conference in January 2011, whereby several Tourist Guides from all over the world participated in one of two sessions executed in English and in German by Lead Trainers Jenny Oulton, Peter Wagner and Viola Lier.

Cruise Guide Training is the creative work of Progress International in Cyprus (a leading Cruise Industry Training and Consultation Company) and is accredited by the WFTGA. It is the most recognized source of Cruise Industry Training for Tourist Guides the world over and considered to be a credible international standard.

For more details of Cruise Guide Training contact progress.international@gmail.com.

Cruising Guiding starts in mainland Scotland

The Cruise Guide Training course developed by Progress International and accredited by the WFTGA will be delivered in mainland Scotland starting in Sterling on Friday 11th of March.

The 1 Day Cruise Guide Training course will be executed to experienced Scottish Guides and the Trainer is the WFTGA Senior Trainer Mary Kemp Clark.

We will keep you all posted in due course.